New York lemon law and warranty dispute resources
Status: Official page read; key points summarized. Last checked 2026-10-17.
What the official page says
Source: New car lemon law: a guide for consumers (New York Attorney General) (read 2026-10-17). This is a summary of that page, not the statute. Exact tests, exclusions and deadlines are on the official page and in the statute, and may have changed.
- The page says you may be able to get a refund or replacement if the new car is not in the condition described in the written warranty and the manufacturer or its agent cannot fix it after a reasonable number of tries.
- The page says the car must have been transferred before 18,000 miles or the dealer first received it from the manufacturer less than two years ago, bought, leased or transferred in New York or registered there, and used mostly for personal purposes.
- The page says you may be able to get a refund or replacement if the manufacturer cannot fix the car after four repair efforts, or you are unable to use the car for a total of at least 30 days while the dealer is fixing it.
- The page says you can participate in an arbitration program or sue in court, and that the arbitrator or court may not decide in your favor.
- The page says to report problems immediately, keep records of all complaints, work orders, repair bills and communications, and that dealers must provide a written work order each time repair work is performed, including free warranty work.
Numbers the page states
| Item | As stated on the official page |
|---|---|
| Repair attempts | 4 repair efforts |
| Out of service | At least 30 days total |
| Age/miles | Within 18,000 miles or 2 years (see page for exact test) |
Counting rules differ (calendar days vs. business days, what counts as a repair attempt). Use the repair log tool to organize dates, then confirm how your state counts.
Industry arbitration program summary (not a government source)
BBB National Programs, which runs the BBB AUTO LINE dispute program, publishes a state summary: BBB AUTO LINE: New York lemon law summary (link checked 2026-10-17). It is published by an industry-linked program, so treat it as a starting point and confirm against the state's own page or statute.
What to do first
- Keep every repair order and receipt. See the records checklist.
- Write down dates and mileage for each repair visit with the repair log tool (nothing is saved or sent).
- Read the federal warranty basics and arbitration pages.
- Consider speaking with a licensed attorney in your state about deadlines. Many have free consultations, but we do not recommend any specific one.