Federal warranty basics (from the FTC)
Last checked 2026-10-17. Source for this page: FTC Consumer Advice: Auto Warranties and Auto Service Contracts, read 2026-10-17. Not legal advice.
What the FTC page says
- A warranty is a promise to fix certain defects or malfunctions during a specific timeframe. A manufacturer's warranty is included in the price of a new vehicle and often covers a certain number of months or miles, whichever comes first.
- You do not have to use the dealer for repairs or maintenance to keep your warranty in effect. It is illegal for a dealer to deny warranty coverage because you had routine maintenance or repairs done by someone else.
- If the warranty says the work will be done for free, the dealer or manufacturer can make you use repair facilities it chooses; if it says parts are free, they can require parts they choose.
- Your warranty stays in effect if you use aftermarket or recycled parts, but the manufacturer or dealer may deny coverage for a part damaged by a defective or incorrectly installed one, and must prove the aftermarket or recycled part caused the damage.
- An auto service contract ("extended warranty") is optional, bought separately, and is not a warranty as defined by federal law.
- Calls, texts or mail warning that your warranty is about to expire are often attempts to sell a service contract; the FTC says to be cautious.
- If you have a problem with a service contract, contact the dealer and the contract company; if that does not work, report to your state attorney general or the FTC at ReportFraud.ftc.gov.
Other official sources
- FTC press release on getting the most from your auto warranty (2011): ftc.gov. It says dealers must be able to demonstrate that improper repair caused damage they refuse to cover.
- Federal warranty statute text (Magnuson-Moss, 15 U.S.C. 2301 and following), via Cornell Law School: 15 U.S.C. 2310. We link the text but do not summarize it; read it or ask an attorney how it applies.
- Find your state's attorney general or consumer office: USAGov directory.
Federal warranty law and state lemon laws are different things. State lemon laws differ widely; start from the state pages.